Your Questions, Answered
Questions? We’re here to help!
Check our FAQs for answers to common questions. If you need further assistance, our customer support team is ready to help.
How do I track my order?
Tracking your order is simple! You’ll receive a confirmation email with a tracking number once your order ships. Click on the tracking number or enter it on our tracking page for real-time updates.
What is your returns policy?
We offer easy returns within 30 days. Items must be unused and in original packaging with tags. Contact our support team to initiate a return.
How long does delivery take?
We know you’re eager to receive your jewelry. Standard shipping takes 3-5 business days within the U.S. Shipping times may vary based on product availability and location. We strive to deliver your order promptly.
Do you ship internationally?
Yes, we do! We ship our products worldwide. Please note, international shipping may take longer and customs fees or import duties are the customer’s responsibility.
Contact Jewellery for Exceptional Customer Support
188 Hood Avenue
Los Angeles, CA 90001
(555) 987-6543
support@jewellery.com